Webinar : The Leadership Fatigue Factor - 3 Power Skills that Protect Performance & Stabilize Teams -- hotel members only

HANYC will be hosting a webinar to be presented by Just Think Hospitality on Tuesday, May 19th at 2pm.

Hospitality leaders are carrying more weight than ever. Compressed margins, staffing pressure, rising owner expectations, and guest standards that never reset. Across many hotels, the strain is surfacing first at the middle layer. Managers are absorbing pressure from both directions while being expected to drive performance and consistency. When that layer weakens, execution slows, morale declines, and retention risk rises. Leadership fatigue is not a personal issue. It is an operational signal.

In this session, we will examine why middle management is under disproportionate strain and explore three leadership power skills that protect performance and stabilize teams under pressure. Participants will leave with a practical framework to identify early warning signs, understand the business impact, and strengthen leadership capacity before fatigue turns into turnover.

Target Audience

•     General Managers

•     Directors of Human Resources

•     Regional and Area Directors

•     Executive Committee Members

•     Senior Operations Leaders

Learning Objectives

By the end of this session, participants will be able to:

1.    Identify early indicators of leadership fatigue that impact performance and retention

2.    Diagnose where middle-layer strain is creating execution risk across teams

3.    Apply three practical leadership power skills to stabilize teams under pressure

4.    Take immediate action to strengthen leadership capacity without adding complexity

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