SEMINAR/MIXER: Increase direct bookings & mitigate staff shortage with a little AI and much common sense -- hotel members only
Event Details
HANYC will be hosting a webinar presented by Benjamin Devisme of Quicktext on Thursday, May 16, 2024 starting at 4pm.
This session is meant for hotel decision-makers who want to understand how they can leverage artificial intelligence today to reach these goals:
- Increase direct sales vs OTAs
- Understand what tasks should be automated and where to keep a human touch
- Deliver instant guest service.
At the end of the session, attendees will have a clear vision of
- What ROI to expect from AI in 2024
- Best practices to smoothly implement AI-powered tools into sales and operations.
- How to find the right balance between human service and automation
Bio: 
Ben is a European entrepreneur and investor committed to helping solving e-commerce challenges. He was part of the team that started PriceMatch their vision being to create a simple and affordable revenue management solution for hotels. Pricematch was subsequently acquired by Booking.com in 2015.
A passionate advocate of the power of AI within the hotel industry, Benjamin has been applying AI to hospitality with Quicktext since 2015.