SEMINAR/MIXER: Increase direct bookings & mitigate staff shortage with a little AI and much common sense -- hotel members only
Event Details
HANYC will be hosting a seminar presented by Benjamin Devisme of Quicktext on Thursday, May 16, 2024 starting at 4pm at 34 E. 51st Street, 7th floor. There will be wine and appetizers served following the presentation, compliments of Quicktext.
This session is meant for hotel decision-makers who want to understand how they can leverage artificial intelligence today to reach these goals:
- Increase direct sales vs OTAs
- Understand what tasks should be automated and where to keep a human touch
- Deliver instant guest service.
At the end of the session, attendees will have a clear vision of
- What ROI to expect from AI in 2024
- Best practices to smoothly implement AI-powered tools into sales and operations.
- How to find the right balance between human service and automation
Bio: 
Ben is a European entrepreneur and investor committed to helping solving e-commerce challenges. He was part of the team that started PriceMatch their vision being to create a simple and affordable revenue management solution for hotels. Pricematch was subsequently acquired by Booking.com in 2015.
A passionate advocate of the power of AI within the hotel industry, Benjamin has been applying AI to hospitality with Quicktext since 2015.